For the purposes of the General Data Protection Regulation (“GDPR”) and UK data protection laws, the controller is Jane Brodie, Counsellor.
How I collect your personal information
Directly from you, when you complete an agreement for counselling or when you make enquiries via telephone, text or email.
The type of information I collect and how this information is used
Your contact details (including postal address, email address, telephone numbers).
Your medical history / prescribed/non prescribed medication, where you have provided this information.
Your date of birth.
The above information may be used in the event of an emergency and may be passed to the emergency services/medical professionals. It may also be used to inform you of any cancellations/changes to counselling sessions.
Sharing your information with others
Your personal data will not be sold or shared with any other third parties without obtaining your specific consent or unless required to do so by law.
For example, if you disclose something concerning acts of Terrorism, Drug Trafficking, Money Laundering or acts specific to the Child Protection Act, this will be passed onto the relevant authorities.
How long your information is kept
Your personal data will be kept and stored securely for 5 years after which they will be destroyed. Your counselling notes will be destroyed 2 weeks after our counseling agreement has ended.
Under certain circumstances, by law you have the right to:
Request access to your personal data.
Request correction of the personal data that I hold about you.
Request deletion of your personal data.
Please note that the above rights are not absolute and I may be entitled to refuse requests where exceptions apply.
Contact and complaints
If you are not satisfied with how I am processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about your rights under applicable data protection laws from the Information Commissioner’s Office website: www.ico.org.uk.